We have an ethical responsibility to listen. In doing so we are required to consciously understand and remember the message. Listen ranks as one of the major communication problems. Three sets of skills involved in listening are cognitive, motivational, and social.
Four types of listening are: appreciative listening, comprehensive listening, critical listening, and empathic listening. The motivation for appreciative listening is pleasure or relaxation. Listening to music or comedy involves appreciative listening. Comprehensive listening involves directions, lectures, and descriptions. Critical listening is used when deciding to accept or reject a message. We are listening empathically when trying to understand the feelings and points of others.
During feedback, we send out conscious and unconscious messages to individuals. These feedbacks may come as evaluative and non-evaluative. Feedbacks strongly influence directions and outcomes of interactions. In critical thinking we assess the validity of the message. There are many factors which may influence the validity.
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