CHAPTER 12: LEADING OTHERS AND RESOLVING CONFLICT

Conflict is a part of everyday life. Conflict is a result of our beliefs, experiences, and values. Leadership is the ability to influence others in a negative or positive way. Groups require effective leadership in order to accomplish goals. Leaders are considered designated or achieved. Designated leaders are appointed while achieved leaders voluntarily perform roles. Several leadership styles are x, y, autocratic, laissez-faire, and democratic. Type X leaders hold very low regards for workers. Type Y leaders show extreme confidence towards workers. There are four theories of leadership. Trait theory indicates individuals are born to lead. This theory remains unproven. According to situational theory, leadership is contingent upon situations. Functional theory states several individuals should lead. Transformational leaders bring new vision to groups.